Terms of service.
Last updated: 27 May 2026. By using Clueless you agree to these terms. Please read them, in particular Sections 13 (Disclaimers & liability), 14 (Indemnification), and 15 (Arbitration & class action waiver). Questions: admin@myreplica.io.
1. What Clueless is
Clueless is a consumer wardrobe service operated by Replica AI, Inc., a Delaware corporation. You upload a photo and pick a style direction; we render a wardrobe preview showing each outfit on you. If you order a box, our technology sizes you against each brand’s actual size chart, we source every piece from third party retailers on your behalf, and we ship the consolidated box to your door.
2. Eligibility & your account
You must be at least 18 years old and a resident of a jurisdiction where we offer the service to use Clueless. An account is created when you complete checkout. You are responsible for keeping your sign in email secure and for all activity that occurs under your account. You will provide accurate, current, and complete information when prompted, and you agree to update that information as needed.
3. The free part
Curation is free. You can upload a photo, pick a direction, configure your budget, and view your full wardrobe preview with try on images at no cost. You can regenerate as often as you want and pay nothing. We are paid only when you order a box.
4. Ordering a box
When you order a box, you authorize us to:
- Use the body measurements you provide and that our technology infers from your photo to pick a size in each retailer’s size guide.
- Place an order for each item at the relevant retailer using your name and shipping address as the delivery contact.
- Charge you the displayed total before checkout. The total includes the cost of each item at the retailer’s list price, a flat concierge fee, and shipping at cost.
Item prices and availability are determined by the retailers and may change between order creation and order placement. If a piece becomes unavailable, we will email you with a comparable substitute or remove it and refund its cost. You may decline a proposed substitute.
All orders are subject to our acceptance. We reserve the right to refuse, limit, or cancel any order at our discretion (for example, suspected fraud, sourcing constraints, or pricing errors), in which case we will refund any amount charged.
5. Pricing
Capsule prices are tiered. Entry tier capsules start at $300; higher tiers buy more pieces and more outfit combinations, up to $1,500. A flat concierge fee is added at checkout, plus shipping at cost. All prices are in US dollars unless stated otherwise. The total you see at checkout is the total you pay. We may change pricing at any time; changes apply prospectively.
6. Sizing
We use technology to estimate your body measurements from your photo and map them to each brand’s published size chart. Sizing recommendations are our best effort and not a guarantee of perfect fit. You may override any recommended size before checkout. We will not present a recommendation that contradicts the chart we read; the reasoning is shown next to every recommendation.
7. AI generated wardrobe previews
Wardrobe previews shown on the service are AI generated visualizations using your face and build as reference. They preview how you might look in each outfit but are not photographs of the exact items the box contains. Real items in the box may differ slightly in color, texture, or detail from the rendered preview. Wardrobe previews are provided for personal, non commercial reference only.
8. Photos you upload
You represent and warrant that any photo you upload is of yourself, that you have the right to use it, and that it does not infringe or violate the rights of any third party. By uploading, you grant Replica AI, Inc. a non exclusive, worldwide, royalty free license to use, process, store, reproduce, and create derivative works of the photo for the purposes described in our Privacy Policy, including rendering your wardrobe preview and improving the service. We may decline to process photos that do not meet these conditions.
9. Delivery
Boxes typically ship within 5 to 9 business days of payment (longer if a piece is on backorder at the retailer). You will receive a tracking email the moment your box leaves our hub. Title and risk of loss pass to you upon delivery to the address you provided.
10. Returns & refunds
14 day return window from the date the box is marked delivered. Reply to your confirmation email and we will arrange the return on your behalf. We deal with each retailer for you, no restocking fees.
Items must be in original, unworn condition with tags attached. Refunds are issued to the original payment method within 14 days of us receiving the returned items, less outbound shipping cost. The concierge fee is non refundable once orders have been placed at retailers (the sourcing work is already done at that point).
Items not returned within the window, returned damaged, or missing tags may be ineligible for refund at our discretion.
11. Acceptable use
You agree not to: use Clueless to defraud retailers, harass anyone, or upload images you do not have the right to use; reverse engineer, scrape, or interfere with the service or attempt to access non public areas; use the service in violation of any applicable law; impersonate any person or misrepresent your affiliation; or use the service to develop a competing product. We may suspend or terminate accounts engaged in any of the above without notice or refund.
12. Intellectual property
You retain all rights to the photos you upload, subject to the license you grant us in Section 8. We grant you a personal, non commercial, non transferable, revocable license to view the AI generated wardrobe previews we produce for you. The Clueless name, branding, software, technology, curation engine, and all related intellectual property are owned by Replica AI, Inc. and its licensors and are protected by US and international law. No rights are granted to you except the limited license expressly stated.
13. Disclaimers & limitation of liability
The service is provided “as is” and “as available” without warranties of any kind, whether express or implied. To the maximum extent permitted by law, we disclaim all warranties including implied warranties of merchantability, fitness for a particular purpose, and non infringement. We do not warrant that sizing will be perfect, that the service will be uninterrupted or error free, or that any specific item will be available.
Limitation of liability. To the maximum extent permitted by law, in no event will Replica AI, Inc., its officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or any loss of profits, revenues, data, or goodwill arising out of or in connection with your use of the service. Our total aggregate liability for any and all claims arising out of or relating to the service is limited to the greater of (a) the total amount you have paid us in the 12 months preceding the claim or (b) one hundred US dollars ($100). Some jurisdictions do not allow the exclusion or limitation of certain damages, so parts of this section may not apply to you.
14. Indemnification
You agree to indemnify, defend, and hold harmless Replica AI, Inc. and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or in any way connected with: (a) your use or misuse of the service; (b) your violation of these terms; (c) your violation of any third party right, including any intellectual property or privacy right; or (d) any content you submit, including photos and measurements. We may assume the exclusive defense and control of any matter subject to indemnification, in which case you agree to cooperate with our defense.
15. Binding arbitration & class action waiver
Please read this section carefully. It limits how you can seek relief from us.
Any dispute, claim, or controversy arising out of or relating to these terms or the service, including the formation, breach, enforcement, interpretation, or validity of these terms, will be resolved through final and binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules & Procedures, and not in court. The arbitration will be held in San Francisco, California, or another mutually agreed location, or conducted by video where eligible. Judgment on the award may be entered in any court of competent jurisdiction.
Class action waiver. You and Replica AI, Inc. agree that any dispute will be brought in your or our individual capacity, and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding. The arbitrator may not consolidate the claims of more than one person and may not preside over any form of class proceeding.
Small claims carve out. Either party may bring an individual action in small claims court instead of arbitration, so long as the action remains in that court and is on an individual basis.
30 day opt out. You may opt out of this arbitration agreement within 30 days of first accepting these terms by emailing admin@myreplica.io with the subject line “Arbitration Opt Out” and your name. Opting out does not affect any other provision of these terms.
16. Governing law
These terms and any non contractual obligations arising out of or in connection with them are governed by the laws of the State of Delaware, without regard to its conflict of laws principles. To the extent any dispute is not subject to arbitration under Section 15, it will be brought exclusively in the state or federal courts located in San Francisco County, California, and you consent to personal jurisdiction and venue in those courts.
17. Termination
You may close your account at any time by emailing admin@myreplica.io. We may suspend or terminate your access at any time, with or without notice, for breach of these terms, suspected fraud, or any reason permitted by law. Outstanding orders placed before termination will be honored to completion. Sections that by their nature should survive termination (including 8, 12, 13, 14, 15, 16, and 17) will survive.
18. Changes to these terms
We may update these terms from time to time. Material changes will be posted on the site and, where practical, emailed to existing customers at least 7 days before they take effect. Your continued use of the service after the effective date constitutes acceptance of the updated terms.
19. Miscellaneous
These terms together with our Privacy Policy constitute the entire agreement between you and Replica AI, Inc. concerning the service and supersede any prior agreements. If any provision is held to be unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any right or provision is not a waiver. You may not assign these terms; we may assign them in connection with a merger, acquisition, or sale of assets. We will not be liable for any delay or failure caused by events beyond our reasonable control.
20. Contact
General, legal, and privacy questions: admin@myreplica.io.
Replica AI, Inc.